Privacy notice
Last updated 23 October 2026
Draft for early access. This notice should be reviewed by a qualified adviser before ZaRHost opens to paying customers.
Who we are
ZaRHost is run by BobzaR Network Ltd, registered in England and Wales, company number 16198185. Our registered office is Suite 55, 4 Blenheim Court, Peppercorn Close, Peterborough, England, PE1 2DU. We are the controller of the personal data described here. Contact us at hello@bobzarnetwork.co.uk.
What we collect
- Account details. Your email address and a password. We store your password only as a one-way hash, so we cannot read it.
- Profile details. The name, account type, company name, phone number, address and country you give us, and the picture you choose or upload. Phone, address and company are optional.
- Your choices. Whether you agreed to the terms and when, and whether you want product news by email.
- Billing records. A monthly usage record for each server, calculated from how long it existed, and any budget you set. No card details are held yet.
- Service details. The servers you create: their names, plans, operating systems, installed apps, locations, status, IP addresses and creation dates, and a log of actions such as starting, stopping and installing.
- Payments. When you add credit, the amount, the date and whether it went through. Your card details are entered into secure fields run by our payment providers and go straight to them. We never see or store the full card number.
- Support messages. Live chats and support tickets: what you write, your name, your email address if you give it, the page you were on, and when each message was sent. Our team reads these to help you.
- Technical information. Details such as your IP address and browser type, which our systems record when you use the service.
Why we use it
- To provide the service, manage your account and send you service messages. This is necessary to perform our contract with you.
- To send product news and offers, only if you chose to receive them. You can turn this off in your account at any time.
- To keep the service secure and prevent abuse, which is in our legitimate interests.
- To meet legal and accounting obligations.
We do not sell your personal data and we do not use it for advertising.
Cookies
We use one essential cookie to keep you signed in. Your browser also keeps small settings on your own device, such as light or dark mode and whether the sidebar is collapsed. We do not use advertising or analytics cookies.
Who we share it with
We use infrastructure providers to run the servers you create. They process data on our behalf under their own data protection terms.
| Provider | What they do for us |
|---|---|
| Amazon Web Services | Cloud hosting infrastructure for servers in our London location. |
| Payment service providers | Take card and bank payments when you add credit, and tell us whether a payment went through. |
| Email delivery provider | Sends the emails we send you, such as replies to your support tickets. |
We may add or change providers, and we will update this list when we do. We may also share data where the law requires it.
Transfers outside the UK
Your servers run in UK locations. Our providers may access data from outside the UK for support and operations. Where that happens we rely on appropriate safeguards under UK data protection law.
How long we keep it
We keep your account information while your account is open. You can download your data or delete your account from the Account page once your servers are deleted. We may keep limited records where the law requires, such as accounting records.
Live chats and support tickets are deleted 12 months after the last message, once they are closed or resolved.
Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict or stop using it, or move it to another service. Email us to do this. If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office at ico.org.uk.